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CECIL CLARK KNIFE COMPANY

sales@clarkknives.com
833 MONMOUTH ST
NEWPORT, KY US
Store Hours 10-5:30 M-F, 10-4 Sat, (EST)
  • 859-291-2541 (Phone)
    859-291-7509 (Fax)
    Need help or just don't like placing orders over the Net? Contact Us.

    Thank you for visiting CLARKKNIVES.com . Our goal is to supply you with the best selection and latest technology in new knives, swords, and accessories while continuing to offer the best pricing on-line. You will enjoy saving an average of 50% off retail items. We carry more than 249 different manufacturers with 8000+ items to choose from.

    How do we do it!

  • We buy direct from the many different manufacturers and distributors.
  • When you place your order with us we verify the current availability of the items on the order.
  • Availability is around 95% of the items on the site.
  • We carry in stock abour 30% of what is shown on the website.  The remaining will be shipped to us from our suppliers within 3-5 days.
  • If the items are not in stock, then they are ordered and shipped to us for redistribution to you.
  • This process takes about 4-5 days.
  • We will then send you a tracking number or shipping status email for your order.
    Example!

     

  • If for any reason you are not happy with the item(s) received please return ship the item(s) back to us at 833 Monmouth St, Newport, Ky  41071 
  • We will require the item(s) with all the packing materials that originally came with the item(s).
  • Please include a copy of your packing slip for identification
  • If you are returning it for defective reasons or the condition is unsatisfactory to your liking please identify that for us.
  • Once received we will credit your credit card account in full for the purchase price of the item NOT including the original or return shipping.
  • If the item(s) you receive are defective in any way you may return them to us for a direct replacement.
  • Please send an email to the SALES department to start the RMA process.
  • Email requirements
    A very descriptive explanation of the defect so we may identify the issue to the manufacturer.
    Order number
    Full billing and shipping information on your order
    Item(s) being returned
  • Please contact us at sales@ClarkKnives.com
  • When we receive the item(s) back, we will ship you the replacement and notify you by email
  • It will take 2-7 Days to deliver item(s) via UPS or USPS
    A return tracking number will be sent to you via email once the replacement is shipped.
    Out of stock item(s) Policy
  • The item(s) currently out of stock will be removed from your order automatically.
  • We won't notify you unless it is more than half the dollar amount of the order, or it is a item(s) that is required to make the other item(s) function.
    For example a knife and sheath and the knife is out of stock.
    Out of stock Back order policy
  • If you would like to have out of stock item(s) put on back order please identify that to us in the comment section of the order form.
  • The item(s) will be removed from your current order and shipping will be adjusted according to the remaining weight.
  • The Back orders will be placed in a new order and be put on hold until you approve the back order separately.
  • Once approved ClarkKnives.com will place the item on back order at your request.
  • ClarkKnives.com will not authorize the funds on your credit card until the item ships.
  • ClarkKnives.com will charge your credit card when the item is ready to ship.
  • If you determine after a long wait you no longer want the item(s) you can request the cancellation of the back order.  This will take one day for us to verify.
  • We will notify you once the order has been cancelled.
    Continental US Shipping Charges
  • Shipping charges are calculated by weight through a direct link to UPS & USPS
  • UPS & USPS use your zip code to determine shipping charges based on shipping from our zip code
    APO boxes Shipping Charges
  • Shipping charges are calculated by weight through a direct link to USPS
  • USPS use your zip code to determine shipping charges based on shipping from our zip code
  • Delivery time varies.

    Hawaii and Alaska Shipping Charges
  • Shipping charges are calculated by weight through a direct link to USPS
  • USPS use your zip code to determine shipping charges based on shipping from our zip code.
  • Delivery time is 7-10 days.
    Privacy Policy:
  • All information is used only by our company and is never given out to external firms unless it is required to expedite your order from one of our authorized warehouses.
  • Your information will never be sold at any time.
  • Periodically, ClarkKnives.com will send an email about monthly sale and closeout items
    Foreign order policy
  • ClarkKnives.com will take foreign orders with a prepaid Western Union Money Order or Paypal.
  • You must complete an order on-line so ClarkKnives.com has a reference point.
  • ClarkKnives.com will contact you with a shipping quote and modified order.
  • at sales@ClarkKnives.com
  • Swords are not allowed to be shipped into many countries, so check your local laws before ordering.
  • Send a money order in the amount requested on the order and your order will be promptly sent out.
  • Delivery time varies by product and availability.

    Kentucky Residence must pay sales tax unless a tax number is on file with us
    Contact info
  • Address
    Cecil Clark Knife Company
    833 Monmouth St
    Newport, KY 41071
    Email Contact information
  • Returns Department
    sales@ClarkKnives.com
  • Sales Question
    sales@ClarkKnives.com
  • PHONE NUMBER (859-291-2541) FAX NUMBER (859-291-7509)
  • Store Hours 10-6 M-F (EST) 10-4 Saturday


    • Thanks for shopping with us!